Terms of Use

Kinfara Labs LLC ("Company," "we," "us") — covering the Kinfara Circle family-safety app (the "App" / the "Services"). Kinfara Circle is a single app that everyone in a family circle uses: each member shares their own location and sees the other members — there is no separate "parent" or "child" app.

Effective date: 2026-09-19 · Last updated: 2026-09-19

PLEASE READ THESE TERMS CAREFULLY. They contain an emergency-services disclaimer (Section 2), a limitation of liability (Section 12), and for US users a binding individual-arbitration agreement and class-action waiver (Section 15). By creating an account or using the Services, you agree to these Terms.

1. Acceptance & binding agreement

By downloading, creating an account in, joining a circle in, enabling SOS/safety features in, or otherwise using the Services, you agree to these Terms of Use and to our Privacy Policy, which is incorporated by reference. If you do not agree, do not use the Services. If you set up a circle that includes a family member or minor, you represent that you have the authority to do so and that you accept these Terms on their behalf where the law requires it.

2. ⚠️ EMERGENCY SERVICES DISCLAIMER — READ FIRST

THE SERVICES ARE NOT A REPLACEMENT FOR EMERGENCY SERVICES. They are a supplemental safety tool only.

• SOS is not 911 and does not contact 911 or any other emergency service. If you are in immediate danger, call 911 (or your local emergency number) immediately and do not rely on the Services.
• We do not and cannot guarantee that any SOS, alert, notification, message, or location will be delivered, received, accurate, complete, or timely. Connectivity shown in the App does not guarantee delivery.
• Alerts depend on third parties outside our control — mobile networks, the recipient's device and settings, and push providers. We are not liable for the action, inaction, delay, or response (or non-response) of emergency services, your chosen contacts, or dispatchers, including any false alarm, false-alarm fine, or response (or refusal to respond) by police, fire, or medical services.
• Keep your existing safety practices. The Services supplement — they do not replace — your own judgment and official help.
• IF YOU THINK YOU MAY HAVE A MEDICAL EMERGENCY, CALL YOUR DOCTOR OR EMERGENCY SERVICES IMMEDIATELY.

You acknowledge and accept this disclaimer at onboarding. Your use of the Services is entirely at your own risk.

3. Eligibility & age

• The account holder must be 18+ and able to form a binding contract and pay for any subscription. Adults in a circle are equal peers — everyone shares and everyone sees.
• A minor aged 13–17 may be a member of a family circle only where a parent or legal guardian sets up and consents to that participation, confirms they hold lawful parental authority, and the teen also agrees on their own device.
• Children under 13: we collect or process their data only with verifiable parental consent under COPPA (US). See the Privacy Policy.
• Questions about a child's data: children-privacy@kinfara.com.

4. Description of the Services; no professional advice

The Services provide consensual family location sharing within a circle, geofence and arrival/leave alerts, low-battery and "went offline" notices, an SOS button and escalation, check-in ("I'm OK") messages, and find-phone. Every member of a circle shares their own location and can see the others; sharing is always visible and revocable, and while your phone is sharing, the App shows a persistent "sharing your location" notice. The Services are not medical, security, legal, or professional advice, and are not a monitoring, guarding, or surveillance service. Alerts are best-effort and may be missed, delayed, or triggered in error.

Offline warnings and how often you hear them. When a member's phone stops sending its location, the App records that immediately. You can choose how many minutes to wait before you are told, and whether to be reminded again while the phone stays offline. The first warning is worded as "appears to be offline" because a phone can drop off briefly (a tunnel, no signal, a restart); if it reports again you get a "back online" notice and the warning clears itself. A warning is not proof that the phone is off, and an SOS alert is never delayed by these settings.

Keeping the app sharing in the background (Android). Some Android phones (for example Huawei) do not let an app resume by itself after the phone restarts unless you allow it. On such a phone, open Settings → Battery → App launch → Kinfara → switch off "Manage automatically" → turn on all three toggles (Auto-launch, Secondary launch, Run in background). Until you do, location sharing resumes only when the App is opened by hand. The App shows the same steps under its permissions screen.

5. Licence grant (EULA)

We grant you a limited, revocable, non-transferable, non-sublicensable licence to install and use the App on devices you own or control, for personal, non-commercial use, subject to these Terms. You obtain no ownership of the Services or our intellectual property. You may not copy, modify, reverse-engineer, resell, or create derivative works except as permitted by law. The Apple Licensed Application End User Licence Agreement and Google Play terms apply where you obtained the App (Section 17).

6. ⚠️ Acceptable use & anti-stalkerware

You agree to use the Services lawfully and consensually. Specifically: - You may only share location with, or see the location of, people who have joined a circle and consented, or a minor child for whom you are the lawful parent/guardian. - You may only install or use the Services on a device you own or lawfully control. - Covert, secret, or non-consensual tracking or monitoring of another adult is strictly prohibited and may be a crime punishable by law. The Services display a clear, persistent indication on a device that is sharing. - You will not falsify your age or the age of anyone you add, and you will not bypass or attempt to bypass the App's age or parental-consent gates. - You are solely responsible for the legality of your use in your jurisdiction.

We prohibit using the Services as spyware/stalkerware. Misuse is a material breach and may be reported to authorities. (This Section reflects Apple App Store and Google Play policies; non-compliant use endangers your access and ours.)

7. What Kinfara Circle is (and isn't)

Kinfara Circle is a consensual family-safety app: one app that every member of a circle uses to share live location and safety alerts only with the other members who have joined and consented. Sharing is symmetric — everyone shares and everyone sees — always visible and revocable, and a persistent notice shows when your phone is sharing. Kinfara Circle is not a covert-monitoring or surveillance tool (see the anti-stalkerware terms in §6), not a guarding or security service, and not a substitute for emergency services.

8. Plans, free trial, promotion, automatic renewal, cancellation & refunds

• Plans and prices. Kinfara has two plans, each billed monthly or yearly: Kinfara Silver — $5.99 per month or $47.99 per year, and Kinfara Gold — $9.99 per month or $79.99 per year (US dollars, plus any applicable tax). There is no free plan. The same prices apply in the app, on kinfara.com and in the App Store.
• Where you pay. On iPhone you subscribe through the Apple App Store (Apple's terms apply to that purchase). On Android and on the web you subscribe on kinfara.com; payments are processed by Stripe.
• 7-day free trial. Before your trial starts you choose your plan (Silver or Gold) and your billing period (monthly or yearly), and you see the price and the exact dates on which you will be charged. To start the trial you must verify your email address and give a payment card on kinfara.com, or accept Apple's subscription terms on iPhone. You are not charged during the trial. We email you on day 4 and on day 7 of your trial. If you do not cancel before your trial ends, the plan you chose starts automatically and your card is charged the price shown, on the date shown. One free trial per person and per payment method, for new subscribers only; a trial requires a payment card.
• Children under 13. Adding a child under 13 requires a separate one-time $1 parental verification (non-refundable). It does not end or shorten your free trial.
• Promotion for subscribing (not a trial). Because your plan starts during the 7-day trial:
  • Monthly plans: 3 paid months + 1 free month. You pay for months 1, 2 and 3; month 4 is free; from month 5 you are charged every month.
  • Yearly plans: 12 paid months + 2 free months. Your first yearly term lasts 14 months; you are then charged every 12 months.
  • After the promotion your plan automatically renews every month or every 12 months at the regular price until you cancel. The exact dates are shown before you subscribe and in your confirmation email.
• Automatic renewal. Your subscription continues and automatically renews until you cancel. Before you subscribe you agree to this by ticking a separate box that states the amount and how often you are charged (for example: "I agree my plan renews automatically and my card is charged $47.99 per year until I cancel").
• Reminders. We send a confirmation email right after you subscribe (with these terms, the dates, and how to cancel, including how to cancel the trial before the first charge). Monthly plans: every receipt shows the amount charged and how to cancel; a reminder about 7 days before the first charge after your free month; and a reminder once a year. Yearly plans: reminders 35 days and 18 days before every yearly charge. Reminders go to your account email or the channel you choose.
• How to cancel. Cancel where you subscribed: on kinfara.com (sign in → Manage subscription → Cancel), or on iPhone in Settings → your name → Subscriptions. Every reminder email has a Cancel button that opens that page. If you cannot sign in, email support@kinfara.com from your account's email address and we will cancel for you. Cancelling stops all future charges; you keep access until the end of the period you already paid for.
• Refunds. Charges are non-refundable, except where the law requires a refund.
• Other payment methods. You may pay for an upcoming billing period in advance with another method accepted at checkout (for example Amazon Pay, Revolut Pay or a gift card). We charge that method exactly the price of that one period, your card is not charged for that period, and you are never charged twice for the same period. Your card is charged again from the next period unless you pay that one in advance too.
• When a plan ends. If your plan ends (you cancel and the paid period ends, it expires, or a payment fails), the app shows a full-screen notice with a 24-hour countdown. When the countdown ends, every Kinfara service stops for your whole circle — including SOS — until the plan is renewed.
• Price changes. If we change a price, we email you between 7 and 30 days before the new price applies (never less than 10 days for debit cards), with how to cancel; where the law requires your agreement to a price increase, we ask for it before charging.
• Records. We keep a record of your agreement to these terms for at least 3 years.
• Consumer-rights carve-out. Nothing in these Terms limits non-waivable rights you have under federal or state law, including the Restore Online Shoppers' Confidence Act (15 U.S.C. §8403) and state automatic-renewal laws. Our state-by-state review is kept in our records.
• Deleting the app does not cancel a subscription — cancel as described above.

9. Your content & data licence

You retain rights to information you provide (the labels you give members, the places you set up, your location and your safety events). You grant us a narrow, operational licence to host and transmit that information solely to provide the Services you requested (e.g., delivering an alert to the members you chose). We do not take a broad, perpetual, or sublicensable content licence. Our handling of your data is governed by the Privacy Policy, including our commitment that we do not sell your data or share it for advertising. We keep your information for as long as your account is active or as otherwise necessary to provide the Services, and afterward only as long as necessary to resolve disputes, establish or defend legal claims, enforce these Terms, and comply with applicable law — we do not keep it indefinitely; the Privacy Policy describes our retention in detail. Your content — your locations, the real names you give members — is end-to-end encrypted and cannot be read by Kinfara (we hold no decryption keys). To run the service, our servers do process limited connection metadata that is not encrypted — whether a device is online, its battery level, check-in timestamps, the device platform, and a random routing codename that is not a real name — which does not reveal anyone's location (see Privacy Policy).

You direct us to process; we act on your behalf. When you create or join a circle, invite members, choose what location and safety information is shared, and turn on safety features, you instruct and authorize the Company to collect, host, transmit, and process that information as your service provider, solely to provide the features you enabled and on your documented instructions. For a child in your circle you act as the parent or legal guardian giving these instructions and the parental consent required by the Privacy Policy. We do not use this information for our own purposes, do not sell it, and do not share it for advertising; we process it only as described in the Privacy Policy. You are responsible for holding the authority and consents described in Section 6 before you share.

10. Third-party services

The Services rely on third parties, including mapping (TomTom, and Carto and Esri/ArcGIS for some map styles), push notifications (Apple Push Notification service and Firebase Cloud Messaging), cloud hosting (Supabase), payments (Stripe), email (Resend), and the app stores. Their terms and privacy practices also apply, and we are not responsible for their acts, failures, or availability.

11. ⚠️ Disclaimer of warranties

THE SERVICES ARE PROVIDED "AS IS" AND "AS AVAILABLE," WITHOUT WARRANTY OF ANY KIND, express or implied, including merchantability, fitness for a particular purpose, accuracy, non-infringement, and uninterrupted or error-free operation. WE DO NOT WARRANT THAT THE SERVICES WILL PREVENT OR PROTECT ANY PERSON FROM HARM, INJURY, OR DEATH, or that any alert or location will be delivered, accurate, or timely. Some jurisdictions do not allow certain warranty exclusions, so parts of this section may not apply to you.

12. Limitation of liability

TO THE MAXIMUM EXTENT PERMITTED BY LAW: we are not liable for indirect, incidental, special, consequential, exemplary, or punitive damages, or for loss of data, profits, or goodwill; and our total aggregate liability arising out of or relating to the Services will not exceed the greater of (a) the subscription fees you paid us in the six (6) months before the claim, or (b) USD $100. These limits apply notwithstanding any failure of essential purpose of any limited remedy. Some jurisdictions do not allow these limits, so they may not fully apply to you. Nothing in these Terms limits or excludes liability that cannot lawfully be limited or excluded — including liability for death or personal injury caused by our negligence or gross negligence, for willful misconduct or fraud, or for any non-waivable statutory remedy — and each limitation above applies only to the extent permitted by applicable law.

13. Indemnification

You agree to defend, indemnify, and hold harmless the Company and its affiliates, officers, and employees from any claim, loss, or expense (including reasonable legal fees) arising from: (a) your use of the Services; (b) your breach of these Terms or any law; and (c) your misuse, unlawful use, or unauthorized disclosure of another person's location or personal data obtained through the Services.

14. Suspension & termination

We may suspend or terminate your access for breach of these Terms — especially misuse as stalkerware (Section 6) — or as required by law.

You can leave at any time — whether or not you have accepted these Terms, and for any reason, including that you no longer agree to these Terms or the Privacy Policy. If you have not accepted, simply do not continue and uninstall the app. If you have set up or joined a circle, delete your account from within the app (which erases the data we store for you and removes your login), then uninstall the app to destroy the keys held on your phone. The full step-by-step, and exactly what is deleted, is in Section 13 ("Leaving, and deleting everything") of the Privacy Policy, which is the canonical description of this process.

Inactivity. We may treat an account as inactive if it has not been used for [24] consecutive months. After giving you at least 30 days' advance notice by email to the address on the account, and a chance to keep it active, we may suspend or close an inactive account and delete its data in the ordinary course. This supports our data-minimization commitments in the Privacy Policy. Safety features do not operate on a closed account.

Sections that by their nature should survive — including 2, 6, 9, 11, 12, 13, 15 — survive termination.

15. Governing law & dispute resolution

• Governing law. These Terms are governed by the laws of the State of Delaware, USA, without regard to its conflict-of-laws rules, except where the mandatory local consumer law of your US state of residence provides otherwise.

• Informal resolution first (required before arbitration or suit). Before starting an arbitration or a lawsuit, you and the Company agree to try to resolve the dispute informally for 60 days. Send a written Notice of Dispute to privacy@kinfara.com (if you are the customer) — or the Company will send it to the email on your account (if the Company is initiating) — describing the dispute and the relief sought, with your name and the email on your account. For the 60 days after the Notice is received, the parties will negotiate in good faith and, if either side asks, hold an individualized telephone settlement conference. This informal-resolution period is a precondition to starting arbitration or filing in court; the statute of limitations and any AAA filing deadline are tolled while it runs. If the dispute is not resolved within 60 days, either party may proceed as set out below.

• For users in the United States — binding individual arbitration. Except for the excluded matters below, you and the Company agree that any dispute, claim, or controversy arising out of or relating to these Terms or the Services will be resolved by binding individual arbitration administered by the American Arbitration Association (AAA) under its Consumer Arbitration Rules in effect at the time (available at www.adr.org or by phoning the AAA), as modified by these Terms. The AAA's fee schedules apply, including the provisions that require the Company to pay the fees the Consumer Arbitration Rules assign to it. If a large number of similar demands are filed, the AAA's Mass Arbitration Supplementary Rules apply. A single arbitrator conducts the arbitration, and the award may be entered as a judgment in any court of competent jurisdiction.

• Jury-trial and class-action waiver. You and we waive any right to a jury trial and any right to bring or participate in a class, collective, consolidated, coordinated, or representative action. The arbitrator may award relief only in favor of the individual party seeking relief and only to the extent needed for that party's individual claim. If this class-action waiver is found unenforceable as to a claim or request for relief, that claim or request is severed and decided in court, and the rest of this Section still applies.

• Who decides arbitrability (delegation). The arbitrator decides all threshold questions, including the scope, enforceability, and formation of this arbitration agreement — except that a court decides any dispute about the enforceability of the class-action waiver.

• Exclusions. Either party may instead bring a qualifying individual claim in small-claims court, and either party may seek injunctive relief in court to stop infringement or misuse of intellectual property. Nothing here prevents either party from reporting conduct to a government agency.

• 30-day opt-out. You may opt out of this arbitration agreement within 30 days of first accepting these Terms by emailing privacy@kinfara.com with your name, your account email, and a statement that you opt out of arbitration. Opting out does not affect any other part of these Terms.

• Minors. Where a parent or legal guardian sets up a minor's participation, that parent or guardian accepts these Terms — including this arbitration agreement and the class-action waiver — on their own behalf and, to the extent permitted by law, on the minor's behalf, and is responsible for ensuring the minor's use complies with these Terms. Nothing here creates parental liability, or waives any right of the minor, where the law does not permit it. This arbitration agreement binds each person only to the extent that person has the legal capacity to agree to it; where a minor is not legally bound, any claim involving that minor proceeds as applicable law allows, and a minor's own claims remain subject to any right the minor has to disaffirm under applicable law.

• For users in US states with mandatory consumer protections. Where applicable state law prohibits pre-dispute arbitration or the class-action waiver, that provision does not apply to you; disputes are subject to the courts of your place of domicile or as required by applicable law; and nothing in these Terms removes non-waivable statutory rights.

16. Changes to these Terms

We may update these Terms. We will post the new version with a revised "Last updated" date and, for material changes, give prominent in-app or email notice. Continued use after changes take effect means you accept them.

17. App-store required provisions

• Apple: these Terms incorporate Apple's standard Licensed Application End User Licence Agreement; Apple is a third-party beneficiary entitled to enforce it; Apple has no warranty or support obligation for the App.
• Google Play: billing, cancellations, and refunds for Play purchases follow Google Play terms.
• Export & sanctions: you may not use the Services where prohibited by applicable export-control or sanctions law.

18. Miscellaneous

Severability; no waiver; assignment (we may assign on merger/acquisition with notice); entire agreement; force majeure; notices to privacy@kinfara.com.

Contact: Kinfara Labs LLC, 300 Delaware Ave, Ste 210 #250, Wilmington, DE 19801, USA, hello@kinfara.com.

Kinfara Labs LLC · 300 Delaware Ave, Ste 210 #250, Wilmington, DE 19801, USA · privacy@kinfara.com · Effective: 2026-09-19 · Privacy Policy · Terms of Use